Fish family in exhibit Say swimming stingray Butterfly pollinating a flower
Fish family in exhibit Say swimming stingray Butterfly pollinating a flower

Privacy Policy

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or 

sweepstakes, respond to a survey or communication such as e-mail, or participate in another site 

feature. When ordering or registering, we may ask you for your name, e-mail address, mailing 

address, phone number, credit card information or other information. You may, however, visit 

our site anonymously. We also collect information about gift recipients so that we can fulfill the 

gift purchase. The information we collect about gift recipients is not used for marketing 

purposes. Like many websites, we use "cookies" to enhance your experience and gather 

information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" 

section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a 

contest or promotion, respond to a survey or marketing communication, surf the website, or use 

certain other site features in the following ways: To personalize your site experience and to allow 

us to deliver the type of content and product offerings in which you are most interested. To allow 

us to better service you in responding to your customer service requests. To quickly process your 

transactions. To administer a contest, promotion, survey or other site feature. If you have opted-

in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer 

like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or 

modify information you have provided to us?" section below. If you have not opted-in to receive 

e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in 

other site features such as marketing programs and 'members-only' content will be given a choice 

whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal 

information. Your personal information is contained behind secured networks and is only 

accessible by a limited number of persons who have special access rights to such systems, and 

are required to keep the information confidential. When you place orders or access your personal 

information, we offer the use of a secure server. All sensitive/credit information you supply is 

transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to 

be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard 

drive through your Web browser (if you allow) that enables the site's or service provider's 

systems to recognize your browser and capture and remember certain information. For instance, 

we use cookies to help us remember and process the items in your shopping cart. They are also 

used to help us understand your preferences based on previous or current site activity, which 

enables us to provide you with improved services. We also use cookies to help us compile 

aggregate data about site traffic and site interaction so that we can offer better site experiences 

and tools in the future. We may contract with third-party service providers to assist us in better 

understanding our site visitors. These service providers are not permitted to use the information 

collected on our behalf except to help us conduct and improve our business. You can choose to 

have your computer warn you each time a cookie is being sent, or you can choose to turn off all 

cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) 

settings. Each browser is a little different, so look at your browser Help menu to learn the correct 

way to modify your cookies. If you turn cookies off, you won't have access to many features that 

make your site experience more efficient and some of our services will not function properly. 

However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable 

information unless we provide you with advance notice, except as described below. The term 

"outside parties" does not include our business. It also does not include website hosting partners 

and other parties who assist us in operating our website, conducting our business, or servicing 

you, so long as those parties agree to keep this information confidential. We may also release 

your information when we believe release is appropriate to comply with the law, enforce our site 

policies, or protect ours or others' rights, property, or safety. However, non-personally 

identifiable visitor information may be provided to other parties for marketing, advertising, or 

other uses.

How can you opt-out, remove or modify information you have provided to us?

Please note that we may maintain information about an individual sales transaction in order to 

service that transaction and for record keeping. 

Third party links 

In an attempt to provide you with increased value, we may include third party links on our site. 

These linked sites have separate and independent privacy policies. We therefore have no 

responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek 

to protect the integrity of our site and welcome any feedback about these linked sites (including 

if a specific link does not work). 

Changes to our policy 

If we decide to change our privacy policy, we will post those changes on this page. Policy 

changes will apply only to information collected after the date of the change. This policy was last 

modified on October 6, 2015.

Questions and feedback: We welcome your questions, comments, and concerns about privacy. 

Please send us any and all feedback pertaining to privacy, or any other issue. Online Policy Only 

This online privacy policy applies only to information collected through our website and not to 

information collected offline.

Your consent

By using our site, you consent to our privacy policy.

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